Shipping
All orders are shipped with APC, are tracked and will require a signature upon delivery.
We ship to the United Kingdom (Excluding Northern Ireland), Isle of Man, Jersey & Guernsey.
We do not ship internationally, to PO Boxes or to BFPO addresses.
Shipping Costs
|
Order Value |
||
|
£0 - £49.99 |
£50 -£149.99 |
£150+ |
|
Shipping Cost |
||
UK Mainland |
£4.99 |
Free |
Free |
Channel Islands |
£19.99 |
£14.99 |
Free |
Shipping Times
Shipping times are from the point of dispatch, not from the point of ordering.
UK Mainland |
Next Working Day |
Channel Islands |
2-5 Working Days |
Scottish Islands** |
2-5 Working Days |
While we use all reasonable endeavours to ensure shipping times are met, we cannot be held responsible for delays from third parties or for example, delays due to poor weather conditions.
Some products may have longer delivery times. Estimated delivery times will be identified on the product listing and in the checkout before purchase.
Dispatch Times
Time Order Placed |
Dispatch Time |
Working day before 3pm |
Same working day*** |
Working day after 12pm |
Same working day*** |
Non-working day |
Next working day*** |
***Based on orders where all items are in stock and marked as ready to ship.
Orders where all items are not marked as ready to ship will be dispatched once all items are in stock. Estimated delivery times will be identified on the product listing and in the checkout before purchase.
Working Day - Monday to Friday, 9am-5pm
Excludes Bank Holidays.
The customer is responsible for ensuring the shipping address is supplied is correct. This includes the building/house number, street name, city and postcode. We will hold no liability for parcels delivered to addresses incorrectly stated on the order.
*Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
**Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3